Our partner, Europ Assistance, offers you high-quality comprehensive multi-risk travel insurance.
Insurance is available for online tickets reservations made on our website aircalin.com.
THE SERVICE
Thanks to its partnership with Europ Assistance, Aircalin offers you a bespoke multi-risk travel insurance solution: high-quality, comprehensive coverage to satisfy all the requirements of leisure and/or business travellers residing in New Caledonia, French Polynesia or mainland France. This multi-risk coverage covers worldwide travel for a period of less than 90 days.
New! The travel insurance product offered by Aircalin in partnership with EUROP Assistance covers you in the event of illness such as COVID-19.
The advantages of the Europ Assistance multi-risk product
Key points of assistance service
-
Comfortable sums to cover your costs
notably for supplementary reimbursements
of overseas medical costs
-
A wide range of services (extension of holiday, taxi fares…)
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Coverage for all sporting activities (excepting competitions)
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Many cases covered for early return
(accident at home, hospitalisation of a professional replacement, a terrorist attack or natural disaster within 100 km of your destination…)
- All the professional experience of EUROP ASSISTANCE
at the service of your clients (since 1963, medical experts available 24/7, ISO 9001 certification, crisis management experience…).
Key points of insurance coverage
-
Missed flight (contribution to the purchase of a new ticket of up to 80% of the price of the initial ticket)
impossible departure or return
-
Theft of sports equipment
during the holiday covered as losses of expensive goods, for up to €1,000 per person insured (excluding fishing rods)
-
Delayed baggage delivery
> 24h (purchase of basic goods for up to 29.833 xpf /€250)
- Coverage of cost of reissue of identification documents
in case of loss or theft (17.900 xpf /€150)
-
Limited franchise
PRICES AND SUBSCRIPTION
A comprehensive insurance service at an attractive price
| Average total ticket prices for the booking in XPF, tax inc. |
Optional multi-risk subscription in XPF, tax inc per passenger. |
|---|---|
| 0 to 200,000 | 6,900 |
| 200,001 to 477,000 | 11,500 |
| 477,001 to 835,000 | 16,100 |
| Return ticket price in €, tax inc. |
Optional multi-risk subscription in €, tax inc. |
|---|---|
| 0 to 1,676 | 57,82 |
| 1,677 to 3,997 | 96.37 |
| 3,998 to 6,997 | 134.92 |
HOW TO SUBSCRIBE?
On our website, when you buy a ticket site. If your flight is eligible, this insurance will be automatically offered when you buy your ticket online.
Conditions
Terms for the subscription to the contract
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Subscription with the purchase of the aircraft ticket
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Subscription offered only for return flights
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Maximum duration of the holiday covered => 90 consective days
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Coverage of leisure or business journeys throughout the world (excepting war zones, etc.)
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The insured persons must live in New Caledonia, French Polynesia or in mainland France.
Terms for the modification of the contract
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The insurance contract can be changed but not reimbursed (except for a multi-insurance cancellation clause activated within 14 days and online sales)
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The change is linked to the change in the aircraft ticket (change accepted by the Company)
> see details in the general terms and conditions
What to do in case of …?
Need of assistance:
In case of medical emergency, you must contact the local emergency services, then
-
Contact EUROP ASSISTANCE
24/7 at + 33 1 41 85 86 51
-
Warning!
Only services provided by (or with the agremeent of) EUROP ASSISTANCE will be covered.
Making a claim:
Cancellation
In case of cancellation of your flight, your must first:
notify AIRCALIN
then in the 5 days following the incident preventing you from taking your flight make the claim online on the website.
-
For all other plans, notify
EUROP ASSISTANCE within 2 consective working days of the accident or incident.